Cloudfy Cyber Security Measures and Standards https://www.cloudfy.com/category/cyber-security/ B2B Solution to Simplify, Save & Scale Tue, 23 Jan 2024 06:15:40 +0000 en-US hourly 1 https://www.cloudfy.com/app/uploads/favicon.jpg Cloudfy Cyber Security Measures and Standards https://www.cloudfy.com/category/cyber-security/ 32 32 Meeting Compliance Standards with B2B Ecommerce Software https://www.cloudfy.com/meeting-compliance-standards-with-b2b-ecommerce-software/ Wed, 15 Feb 2023 09:44:02 +0000 https://www.cloudfy.com/?p=40675 You’ll need to meet international compliance standards when you’re selling globally from your business to business (B2B) ecommerce platform. This might include taxes, legislation and data protection requirements. For example, Gartner predicts three-quarters of the world will be covered by consent requirements … Read More

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You’ll need to meet international compliance standards when you’re selling globally from your business to business (B2B) ecommerce platform. This might include taxes, legislation and data protection requirements. For example, Gartner predicts three-quarters of the world will be covered by consent requirements built into privacy laws by 2024.

Almost every type of B2B transaction could come with compliance requirements. Meeting them goes unnoticed, but failures can damage brands and lead to costly fines and litigation. In the worst cases non-compliance could result in criminal charges or loss of operating licenses. It’s an issue that must be taken seriously.

Cloudfy has built-in management tools and can integrate with your business systems and preferred third-party compliance software. It’s a fast and effective way to ensure you’re meeting the requirements of tax, regulatory and compliance guidelines and regulations.

Clear information at every stage of their purchasing journey also gives your customers confidence and reduces abandonment at checkout.

Table of Contents

Payment Card Industry (PCI) compliance

The Payment Card Industry (PCI) Data Security Standard (DSS) is one of the most obvious requirements for your ecommerce operations.

PCI compliance covers more than your credit and debit card transactions. Data must be protected at all times, which is why it’s such a high priority. The PCI DSS is always evolving to address the increasing risks of cybercrime and changing technology. With a software as a service (SaaS) ecommerce platform like Cloudfy regular updates in the cloud will keep pace with change.

Data protection compliance

There are wide-ranging protections from user age to personal information. Many of the requirements are based on the European General Data Protection Regulations (GDPR). The biggest challenge is knowing what information you hold, where it is, and what permission you have to use it.

Your processes can be streamlined by integrating Cloudfy with your customer relationship management (CRM) and enterprise resource (ERP) systems. Then you can control who has access to the personal data you hold and how they use it. You’ll improve customer service too.

Integration with providers like Syrenis Cassie can go a step further. Auditable data capture of customer choices and preferences across your communications provides advanced preference management.

Shipping Compliance

Shipping compliance

Restrictions are often involved when you’re shipping perishable products, alcohol or pharmaceutics, for example. You might have to take account of local laws or the shipping provider’s requirements. You can simplify and streamline your processes and reduce the risk of manual data entry errors through integration with shipping solutions.

Tax compliance

Tax calculators like Avalara or TaxJar can be integrated into your Cloudfy checkout process to streamline tax handling. At checkout your online orders will automatically include the correct taxes and reflect tax exemptions. Your customers will appreciate this transparency and you will have peace-of-mind, knowing your calculations are accurate and up to date.

Legal compliance

If your checkout flow requires compliance and disclosure safeguards, adding Termly to your Cloudfy platform can make the whole process easy to manage. You can embed compliance documents and sign-off forms in your Cloudfy checkout, including terms and conditions notices, privacy and return policies, and disclaimers.

Logistics & Inventory Compliance

Inventory control and licensing compliance

Inventory management is critical for manufacturers or distributors. Perishable products, digital downloads, expiring products or items covered by warranties all need to be managed. A serialized inventory and order management toolset is available out-of-the-box with Cloudfy for your B2B sales.

You can track items in production with individual item serialization linked to product batches. Products, the production date, and the date packaged can all be identified easily. If you need to recall defective products you and your clients will know which items are affected and who to contact. You can identify products for repairs or troubleshooting and you’ll know whether a product is still under warranty. For quality control you’ll know where items are at each stage in your supply chain.

Restricted catalogs

NAO Global Health, leading suppliers specializing in medical, surgical, and diagnostic products chose Cloudfy for their replatforming project. They needed business systems integration, restricted catalogs and products, and online traceability and batch tracking. Cloudfy provided a seamless flow of data for warehouse management and financial control.

Is Cloudfy B2B eCommerce platform safe for your company’s sensitive data?

Cloudfy takes security extremely seriously and employs a number of safeguards to secure sensitive information. We meet global security standards such as cyber essentials, and cyber essential plus. In fact, many of the customers operate within the pharmaceutical sector which has the highest standards of security. Among these metrics are

Data encryption

Using industry-standard encryption methods, all data is encrypted both in transit and at rest.

Security standards compliance

Cloudfy adheres to industry-standard security certifications such as SOC 2, PCI DSS, and ISO 27001.

User authentication

The platform can only be accessed by authorized users who have unique credentials. 

Security updates on a frequent basis

Cloudfy’s security team is continually monitoring the platform for possible vulnerabilities and applying regular security upgrades to address them.

Backups

Regular backups are performed to guarantee that corporate data can be swiftly restored in the case of a disaster. Furthermore, we have large global brands using the platform who in any case will not sacrifice or compromise on security standards. Certainly, one can be sure of the security with Cloudfy. 

Powerful and flexible compliance solutions

We’ve been meeting our B2B customers’ ecommerce compliance requirements for more than a decade. That’s why the team at Cloudfy is both knowledgeable and experienced. Let us know whether you need fully bespoke compliance processes or want embedded third party functionality. We’ll create a solution to meet your needs.

Book a free demonstration to find out how Cloudfy B2B ecommerce software will help you meet your compliance obligations.

REQUEST A DEMO ►

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]]> The importance of cyber security for B2B businesses (Updated) https://www.cloudfy.com/cyber-security-b2b-businesses/ Tue, 06 Dec 2022 12:07:15 +0000 https://www.cloudfy.com/?p=39915 Discover how D365 BC can really make a difference to your business by speeding up your financial close and reporting, streamlining accounts receivables and... … Read More

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As business to business (B2B) ecommerce expands cybercrime is an increasing concern. Due to the high volume and high value of B2B sales ecommerce sites have attracted the attention of cybercriminals. Cybercrime attacks continue to grow at an alarming rate.

All sizes and types of organization face the risks of data breaches and theft that can have a huge impact. For example, in January 2023 all US flights were grounded as critical Federal Aviation Administration (FAA) systems were disrupted. The FBI is still investigating whether this was the result of a cyber-attack. However, it clearly shows that events once considered ‘worst-case scenarios’ are becoming realities. Increasingly complex and interdependent systems involved in the B2B supply chain add to these risks.

A secure ecommerce platform for B2B businesses

As more B2B companies use social media and online self-service portals to connect with buyers, the risk of cybercrime increases. An attack can hurt your business  financially, legally, and physically, so website security must now be a top priority.

Cloudfy B2B ecommerce software includes security measures to protect your business and your data. It’s a software as a service (SaaS) solution specifically designed for complex B2B sales. It’s securely hosted and updated regularly to protect against the latest cyber security risks.

Cyber security for B2B businesses

To take full advantage of the latest B2B ecommerce technology you must know the possible security risks you face. For example, ransomware attacks reportedly affected two thirds of companies included in a recent global survey.

Collecting and using information about your customers, their preferences and behavior is an integral part of your B2B marketing. Criminals know this, which is why data breaches are such a significant risk, making proper website security measures essential. In addition, regular checks for gaps in your security systems help ensure fast and effective identification and resolution.

Here are some of the steps you can take to help protect your B2B ecommerce business.

Installing VPN

Installing a VPN

A virtual private network or VPN maintains online privacy by masking your IP (internet protocol) address. A VPN is the foundation of your encrypted and secure connection to the worldwide web.

Online activity such as your employees’ browsing history, location and devices isn’t traceable. They can safely send emails containing important information, make payments, and check bank accounts, for example.

In contrast, transactions via an unsecured network mean your sensitive data is much more easily intercepted. If your employees use an unsecured local Wi-Fi network with a password your information is at risk.

Investing in security technology

Firewalls, ransomware and data leak protection are essential security technologies in a modern B2B environment. However, you also need to protect your employees from malicious emails that can appear legitimate. They look credible and convince people to open rogue links or documents. These contain harmful programs that can infiltrate your business systems. Cyber criminals can then extract your valuable data or lock it up so you can’t access it. Spam filters will prevent these emails, and this is an effective approach alongside anti-virus software. With regular updates they can protect you against known threats.

Backing Up Data

Backing up your data

Data and system backups are a good defense against a ‘deliberate deprivation of service’ (DDOS) attack or malicious computer viruses. Confidential backup files and sensitive data stored remotely offline allow you to quickly restore your systems. Over four out of 10 businesses using backups could recover from an attack in a week. A quarter of those who didn’t took one to six months to recover. While you will lose data you have acquired since your last back up your operations can continue. The frequency of your backups will depend on the impact of stolen or illegally encrypted data.

Preparing your employees

While automated filters and protections reduce your website security risks there is also a human element to cyber security. All your employees must know about the risks and their consequences. Thorough training reminds them how to use your business technology safely. In a B2B context the value of orders and the potential risks to your own organization and your customers is very high. This makes ongoing employee security training a priority.

Protecting Your Passwords

Protecting your passwords

Weak passwords are one of the most common causes of data breaches worldwide. People still use ‘password’ as their password. While one of the benefits of your B2B ecommerce platform is that customers can register online to access their account details and place orders this also represents a risk. It’s important to do as much as you can to prevent cybercrime due to weak or easily accessed passwords. For example, you might stop customers using very short passwords, their company name, or number sequences like 1234.

Carrying out regular security updates

Website security is not just the role of IT departments and security experts. Thieves are continuously finding new ways to attack your systems and access your data using cybercrime techniques. Regular security updates and reviews are essential. However, if you have a legacy B2B ecommerce platform you will also need rigorous security management. Carefully controlled role-based access also ensures data is only available to those who need it.

Having an emergency response plan

If you experience an attack or data breach your immediate responses could make a big difference to the outcomes. A well-considered and tested emergency response plan can help you minimize the damage. Organizations with a regularly tested and effective plan can save an average of US$1.76million compared with those who don’t.

Your plan might include processes to make sure users can save their work and log out quickly while you restore your most recent unaffected back up. You’ll need urgent notifications to relevant authorities and isolation procedures to minimize the spread of a virus. To speed up recovery you also need measures to accurately assess the degree and impact of the attack.

Peace of mind for your B2B Business

Peace of mind for your B2B business

It isn’t possible to completely eliminate the risks of a data breach. However, figures show that organizations that prioritize cyber security are four times more likely to detect a data breach in less than one day. This allows a fast response that can minimize the damage to reputation and performance.

Working with trusted ecommerce partners who understand the risks and how to mitigate them is an important part of your cyber security approach.

Cloudfy is a SaaS B2B ecommerce platform offering exceptional value, performance, security, and adaptability. It provides outstanding B2B ecommerce features, cyber security and pre-built integrations and connectors. Implementation is fast and effective, taking just weeks instead of months or even years.

Book a free Cloudfy demonstration to see it’s cybersecurity measures in action.

REQUEST A DEMO ►

Frequently Asked Questions

During the pandemic many B2B organizations launched new ecommerce websites in record time. Urgent deployment meant vulnerabilities weren’t always immediately understood. Thieves quickly realised the opportunity to steal information and the potential to use cybercrime techniques and demand large ransoms. While cybersecurity measures improve all the time the sophistication of attacks is also increasing.

There are significant differences between the types of breaches experienced in B2B and retail ecommerce companies. Almost all cybercrime attacks on retailers target customer data, while a quarter of B2B breaches involve corporate information attacks. As remote and hybrid working increases, corporate security is under pressure. Robust virtual private networks (VPNs) can protect sensitive data.

The structures, processes and technologies of B2B organizations are complex, adding to the security challenge. A software as a service provider like Cloudfy is acutely aware of the need to protect clients’ data and stays ahead of the latest threats.

Controlling permissions and access through company policies and formalized separation of responsibilities is important. Multi-factor authentication, complex passwords and strict rules to ensure users change their passwords regularly can significantly reduce risks. Employee training and continuous monitoring and updating is essential. This includes all the appropriate defenses, filters and user behavior tracking.


Rogue employees or contractors can also represent risks. They often have privileged access to systems and data because of their role. They can use their position to steal sensitive information and release malware. Human error is also a factor to consider when innocent users unintentionally provide login details and other security information.

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]]> Cloudfy’s Commitment to Digital Security Online (Updated) https://www.cloudfy.com/articles/b2b-clouds-commitment-to-digital-security-online/ Fri, 12 Feb 2016 12:24:07 +0000 https://www.cloudfy.com/?p=1500 Cloudfy Digital Security As ecommerce becomes increasingly sophisticated and with it the opportunity to grow faster online, unfortunately so too does the increasing threat of … Read More

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In today’s interconnected digital landscape, the security of online platforms is of paramount importance. As businesses shift their operations to the digital realm, safeguarding sensitive information, ensuring data privacy, and protecting against cyber threats have become top priorities. Cloudfy, a leading player in the b2b e-commerce platform arena, stands at the forefront of this commitment to digital security. With a steadfast dedication to providing a safe and secure online environment for businesses and consumers alike, Cloudfy’s efforts toward digital security are truly commendable.

Understanding the Digital Security Landscape

The proliferation of e-commerce and online transactions has brought convenience and efficiency to the forefront. However, it has also opened the door to potential security breaches and data vulnerabilities. Cybercriminals are becoming increasingly sophisticated, devising new methods to compromise systems and steal valuable information. In this context, businesses that fail to implement robust security measures put themselves and their customers at risk.

Cloudfy Digital Security

As ecommerce becomes increasingly sophisticated and with it the opportunity to grow faster online, unfortunately so too does the increasing threat of exposure to security threats and hackers’ ability to infiltrate websites, steal data, and breach website security protocols.

The importance of digital security has never been higher and both retail and wholesale merchants are placing increasing emphasis on choosing digital partners who can provide trust and reassurance as the cornerstone of their digital offering.  Ecommerce suppliers nowadays must possess strong digital security credentials as standard in order to win the trust of prospective new clients.

Cloudfy is one of a new breed of cloud based ecommerce platforms that offer both start-up and established businesses a cost effective ecommerce software system that makes available an impressive range of rich ecommerce functionality, upgrades and hosting all in a single monthly subscription package.

Cloudfy takes their commitment to digital security very seriously and the ecommerce software has been created to include the following Trust and Security functionality;

PCI Scanning

Cloudfy is scanned every 24 hours for PCI security compliance. Security is our highest priority and a continual process to keep our customers sites secure.

PCI scanning refers to the process of conducting regular security scans on systems and networks to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).

PCI DSS is a set of security standards designed to protect credit card and payment cardholder data from breaches and unauthorized access. It is crucial for businesses that handle credit card transactions to adhere to these standards to ensure the security of sensitive financial information.

The frequent scanning interval of 24 hours demonstrates a commitment to maintaining a high level of security. By conducting scans on a daily basis, Cloudfy can quickly identify and address any emerging security issues or vulnerabilities. This proactive approach minimizes the window of opportunity for potential attackers to exploit weaknesses in the system.

Cloudfy takes the responsibility of handling payment card data seriously and is dedicated to maintaining the trust of its customers. Cybersecurity threats evolve over time, so maintaining security requires consistent monitoring, assessment, and adaptation to new security challenges. By stressing the continuity of the security process, the company demonstrates its commitment to staying ahead of potential threats and adapting its security measures accordingly.

SSL Certificate

All sites have an SSL certificate applied to the checkout login pages to encrypt sensitive data. This is an ecommerce industry standard, and SSL certificates are renewed every 2 years.

An SSL (Secure Sockets Layer) certificate is a digital certificate that establishes a secure and encrypted connection between a user’s web browser and a web server. It ensures that the data transmitted between the two points remains confidential, integral, and protected from interception or tampering by malicious actors.

The deployment of SSL certificates on checkout and login pages demonstrates a commitment to securing sensitive data in e-commerce operations. This practice aligns with industry standards and ensures that user information remains protected during transactions and logins. The renewal of SSL certificates every 2 years reflects a proactive approach to staying current with advancements in encryption and security technologies, ultimately contributing to the overall trustworthiness and security of the e-commerce platform.

Testing and Monitoring

All site changes are monitored and tested by our Quality Assurance (QC) team before being deployed to a live site. while we cannot guarantee no errors will occur, our team have a strong track record in robust delivery.

Before any changes are made live on the site, they are first subjected to scrutiny by the Quality Assurance (QA) team. The QA team’s role is to verify that the changes adhere to the desired functionality, design, and performance standards. By testing changes before deployment, the company aims to identify and rectify any potential issues, bugs, or errors, thereby minimizing the chances of unexpected problems arising for users.

Cloudfy demonstrates a history of diligence in maintaining a high level of quality and minimizing disruptions for end-users.

Hosted Payments

No payment data is stored or transacted on Cloudfy, rather processed by third-party payment providers who hold PCI DSS Level 1 Security Compliance.

A security measure is implemented to protect sensitive payment information. Specifically, it states that no payment data is stored or processed directly within the Cloudfy platform. Instead, payment transactions are handled by third-party payment providers.

This approach enhances security by minimizing the exposure of payment data within the Cloudfy environment. PCI DSS Level 1 is the highest level of security compliance within the Payment Card Industry Data Security Standard. Payment providers that adhere to this level of compliance are subject to rigorous security assessments and standards, ensuring that the payment data is handled in a secure and compliant manner.

Cloudfy’s approach

Cloudfy’s approach

Recognizing the gravity of these challenges, Cloudfy has taken a multi-faceted approach to digital security that encompasses technology, protocols, and ongoing vigilance. Here’s a closer look at Cloudfy’s commitment to safeguarding its users:

Cutting-edge Encryption Technology

Cloudfy employs state-of-the-art encryption technology to secure all data transmission and communication between users and the platform. This ensures that sensitive information such as payment details, personal data, and proprietary business information remains confidential and inaccessible to unauthorized parties.

Robust Authentication Measures

Two-factor authentication (2FA) is a cornerstone of Cloudfy’s security framework. By requiring users to verify their identity through a secondary method, such as a text message or a mobile app, Cloudfy adds an extra layer of protection against unauthorized access.

Constant Monitoring and Intrusion Detection

Cloudfy’s security experts keep a vigilant eye on the platform 24/7, monitoring for any unusual activities or signs of intrusion. This proactive approach allows for the swift identification and mitigation of potential threats before they escalate into major security breaches.

Compliance with Industry Standards

Cloudfy adheres to industry best practices and regulatory standards in the realm of data security. This includes compliance with data protection regulations such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), demonstrating their commitment to safeguarding user privacy.

Regular Security Audits and Vulnerability Assessments

Cloudfy conducts routine security audits and vulnerability assessments to identify and address potential weaknesses in its systems. By staying ahead of emerging threats, Cloudfy ensures that its users’ data remains secure.

Employee Training and Awareness

Cloudfy recognizes that digital security is not just about technology; it’s also about human behavior. The company invests in comprehensive training programs to educate its employees about cybersecurity best practices, minimizing the risk of insider threats and social engineering attacks.

Disaster Recovery and Business Continuity Planning

Cloudfy has robust disaster recovery and business continuity plans in place to ensure that, in the event of a cyber incident, operations can be swiftly restored without compromising data integrity or user experience.

Collaborative Security Efforts

Cloudfy collaborates with cybersecurity experts, ethical hackers, and industry peers to exchange knowledge and stay ahead of evolving threats. This collaborative approach bolsters their ability to adapt and respond to new challenges effectively.

In an era where digital security breaches can have far-reaching consequences, Cloudfy’s commitment to ensuring a safe and secure online environment is commendable. Their multi-faceted approach, from cutting-edge encryption to continuous monitoring and compliance with industry standards, reflects a dedication to safeguarding user data and privacy. By staying vigilant, proactive, and transparent, Cloudfy sets an exemplary standard for digital security in the e-commerce industry, inspiring confidence in businesses and consumers alike. As the digital landscape continues to evolve, Cloudfy’s unwavering commitment to digital security remains a reassuring beacon of trust and reliability.

If you’d like to learn more about Cloudfy contact one of our ecommerce consultants today.

REQUEST A DEMO ►

Frequently Asked Questions

At Cloudfy, our multi-faceted approach includes state-of-the-art encryption technology, two-factor authentication (2FA), constant monitoring, compliance with industry standards, regular security audits, employee training, and collaborative efforts with cybersecurity experts. This comprehensive strategy ensures your data remains safe and secure.

Cloudfy employs hosted payments, where no payment data is stored or transacted within our platform. Instead, third-party payment providers with PCI DSS Level 1 Security Compliance handle transactions. This approach minimizes exposure and ensures secure handling of payment data.

Cloudfy undergoes PCI scanning every 24 hours to ensure compliance with security standards. This proactive measure identifies emerging security issues promptly, reducing the window of opportunity for potential attackers.

To encrypt sensitive data, Cloudfy applies SSL certificates to checkout and login pages. These certificates establish secure connections between users' browsers and our servers, safeguarding information from interception or tampering.

Cloudfy adheres to industry best practices and regulatory standards, including GDPR and CCPA. This commitment showcases our dedication to safeguarding user privacy and data.

Cloudfy has robust disaster recovery and business continuity plans in place. These plans ensure swift restoration of operations without compromising data integrity or user experience, even in the face of cyber incidents.

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